Working Student (m/f/d) Customer Success

Working Student, Part-time · Darmstadt

ABOUT THIS POSITION

This position offers a fantastic opportunity for a proactive and detail-oriented Working Student to support pre- and post-deployment tasks for our robotic systems. You will be involved in testing robot functionalities, fine-tuning operations, and collaborating with various teams to ensure successful deployments and exceptional customer experiences.
If you're interested in joining us, please send your CV along with a brief cover letter. We’d love to hear about your problem-solving skills and enthusiasm for being part of our innovative team.

YOUR TASKS

Collaborate daily with the Customer Success team to assist customers and internal stakeholders, ensuring the successful operation of robots in the field
Assist the customer success team in preparing and executing onsite trials, demonstrations, and deployments, including training sessions
Partner closely with the technical operations and support teams to enhance the customer journey
Demonstrate ER software and various robot platforms to customers under the guidance of the customer success team, both remotely and onsite

YOUR PROFILE

Enrolled student in an engineering field or similar
Passionate about Robotics and interested in working in a start-up
Excellent communication and people skills, remotely and in person: you will be managing people as much as robots
Hands-on mentality and creative problem-solving approach
High proficiency in spoken and written English
You are able to mainly work onsite from our office in Darmstadt

ADDITIONAL QUALIFICATIONS

Further language skills in German or other languages such as Spanish, Chinese, French or Italian are an advantage
Experience with Atlassian Products, Python, ROS and SQL
Background in electrical, mechanical, automation, robotics engineering or physics is a plus

WHAT DO WE BRING TO THE TABLE?

A fantastic team of smart, nerdy, and highly driven humans plus many awesome robots
A big opportunity to be on the forefront in the game changing industry of autonomous mobile robotics
A diverse and international setting (colleagues from over 20 different nationalities, customers from four different continents and partners all over the globe)
The environment to grow personally in a startup which is backed by the highest league of venture capitalists and business angels
The chance to learn from top leaders in the field, who carry multiple World Championship titles in autonomous robotics
Possibility of hybrid work with team events every 6 weeks
Access to a vast collection of webinars, workshops and more via Likeminded
Tuesday’s team lunches with a Lieferando (food delivery) budget
Frequent on- and offsite team events (e.g. in video below), weekly common lunches, and other Corporate Benefits
Regular and diverse workshops

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About us

Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!

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Your application!

We appreciate your interest in Energy Robotics GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at iloverobots@energy-robotics.com.